Sunbeam Family Services - Oklahoma City, Oklahoma

Sophia

Clients are important to the staff. Staff does not work well together, especially leadership. Parents wishes for their children are not a priority.

Guy Parkhurst

Couple questions: Are you guys a non-profit? How much did you guys spend to have the “DONATE NOW” ticker for an entire hour of Big Brother yesterday? Please respond. Seriously considering donating depending on the answers

Melenie N

This program and the services that they offer or just absolute trash I participated in a virtual learning class on March 11th of 2024 and they strongly promoted this free kit that your child would receive after your participation in the class so not only did I participate in the class but I participated while I was at work on the clock and had my daughter there so I was completely inconvenienced my daughter was completely inconvenienced and it is now the 1st of April and I have yet to receive this free kit every time I try to write an email I'm get a 404 message error that the employee no longer works for Sunbeam or this email is an automated email so you're not allowed to write to it and they gave me the runaround and they told me that the shipments were delayed so unless it was the ships that are hitting these Bridges then I don't know if they're being honest I don't know if they are lying I don't know if other parents are not receiving these kids but the fact that I was so inconvenient to participate in this class and I have yet to receive the incentive I'm frustrated and they don't actually care their services are overpriced they are burned out their staff and their faculty are burned out they cannot find diligent and undisensitized workers to help and it's like jumping through hoops of Fire to get anything from them to receive any type of service that would benefit your family and under the circumstances that you're under so I just strongly advise to find different resources other than Sunbeam Services because this facility is garbage their promotion is garbage and I just encourage parents who actually care to look for other resources

Rias25

I called to ask about their therapy services and not only will no on tell you the cost but the only thing it says about the cost of the services is a warning that if they charge you $400 over what you expect you may dispute the charges. Meaning not only will you not know the price but can be up to $399 dollars upcharged but you will not be able to dispute the charges. Terrible. Deceitful.

David Beats

The organizational skills in this office are beyond terrible. I told them i needed my son to be seen before a certain date and they said that would be no problem (but apparently it was because they couldn’t find any availability until 2 weeks after that date) and that it would be $65 a session which is expensive but necessary so I went with it. I made the appointment once I got there they told me that i did not have an appointment scheduled with them that day. I was extremely frustrated but decided to reschedule for the next week. Now upon my second trip up to the facility i was told it would be a student with no certifications, no degree, and that it would be $100 a session which is very hard to pay $400 a month as a single parent. But they know I’m pretty desperate at this point so we went for a few months and the service was ok, the student was nice but had zero experience and she ended up leaving because she was a student and got her “clinicals” done. We decided to stop going because we didn’t want to start over with a new counselor(especially at a place with this many issues in the office) so now 2 months after leaving, I’m being told it’s $130 a session and i owe them from back sessions. I’m beyond disappointed with this place. I will tell everyone I know not to go here.
UPDATE: One of the directors has reached out to me to apologize about the experience we had and wanted to make improvements in the areas that they were lacking. She listened to the issues i had and explained they had some turn over in the office during that time. She was willing to waive the additional fees and committed herself to fix the issues.

Gabrielle Lepchenske

No OCD trained therapists.
I told my therapist how I was having looping thoughts and felt like I had two brains. I had no idea what ocd was and my looping thoughts were being pushed to the side. I would have continued to waste time getting the wrong kind of treatment. My therapist with sunbeam should have recognized the signs and admitted she was not able to properly treat me.
ERP IS THE GOLD STANDARD FOR OCD.

Please consider training your professionals in ERP and ACT therapy, considering there is only 5 in the state of Oklahoma.

maria peguero

Sunbeam Senior shelter is a the best! The Case Manager Ms. Kim is very proffesional, she makes sure that the residents get the services they need by empowering and modeling how to advocate for themselves. The entire team makes sure that residents feel comfortable, by making sure that they eat, take their daily meds on time and all their daily needs are met.
This team of people goes above and beyond for their residents!
Thank you for being so caring, attentive and professional.

Jay Mills

Sunbeam Team members are selfless.

Their Kindness, Compassion, Brilliance are a small portion of why they make an unknown amount of difference towards others.